Govt. departments should work towards bringing public services online, says J Alam

Dimapur, May 27 (EMN): The Chief Secretary of Nagaland, J Alam said that state government departments should work towards bringing public services online to save time and bring about ease of doing business for both government offices and citizens in order to enhance transparency and accountability in the working system.

Alam said this while addressing the departmental review meeting of Food & Civil Supplies (F&CS) and Land Records and Survey at the Chief Secretary’s Conference Hall, Kohima on May 27, an update from DIPR informed.

The chief secretary stated that with the government banning all check gates in the state, prices of essential commodities should come down. Thus, he directed the department of F&CS to monitor the situation.

Director of F&CS, V Lovitoly Sema while giving a power point presentation stated that the department has been implementing various welfare schemes and programmes (both state and Central) across Nagaland.

She said that the Grievance Redressal Mechanism was in place and the department was conducting Social Audits, adding that one could check details of NFSA Ration Card, Allocation , Supply Chain, Online Sales and  Other services (such as “Know Your Ration Entitlement”) at  https://feast.nagaland.gov.in/,  while details of food grains transaction under “One Nation One Ration Card” (ONORC) ie, Implementation of Ration Card portability “One Nation One RATION Card” could be found at http://www.impds.nic.in/portal.

The director also informed that Nagaland was the first state in the northeast to launch the sale of 5kg FTL Cylinder through FPS with the assistance of IOCL and added that the Cylinder is available in 78 FPSs under Dimapur Sadar and the same will be rolled out in other districts in phase-wise manner. She further stated that the department has completed 100% online allocation, 100% Supply Chain Management ie, generation of indent to FCI for Lifting of Food grains till the distribution of food grains at Fair Price Shop Level using ePoS Devices, 95.06% Aadhaar seeding status as on March 1, 2022 for the NFSA Ration Card.

Regarding this, Chief Secretary Alam said that due credit must be given to Food & Civil Supplies department for successfully seeding 95.06% of Aadhaar Status for the NFSA Ration Card holders. With the availability of a robust Grievance Redressal and Social Audit mechanisms, all complains should be taken up on priority basis.    

Meanwhile, the department of Land Records and Survey in their presentation stated that the department is in the process of creating a Record of Rights from their level as well as digitise all existing maps and upload it online to enable the public to access their land records. The department was advised to rollout an online single window system for land transactions for the benefit of the citizens, it said.